CRM marketing
Grab customers' attention with personalized offers and multiply your profits from every transaction. The Big Lab team will help build brand relationships with customers and increase LTV via CRM marketing.
38
mln +
Monthly Websites Visitors Driven
300
+
Ad Campaigns Completed and Launched
Since
2009
SEO and Internet Marketing Expertise
3
Countries
Offices in the UAE, USA, Russia
Exclusive promotion terms from a company world-renowned in SEO
Boost target audience loyalty to your brand and build up turnover for solid growth and business scaling.
Big Lab experts will professionally handle CRM marketing for your company: leave market competitors far behind and achieve KPIs in a sustained way — we take care of the rest.
Iurii Nemtсev
Founder and CEO of Big Lab, SEO expert
Professional relationship marketing for all types of businesses
Small business
Generate more profits from existing customers, saving on advertising through repeat and incremental sales.
Growing business
Involve old customers in new funnels and steadily load your sales department with proven and warmed-up leads.
Large business
Ensure KPIs are met and multiply profits by working with loyal customers on an industrial scale.
Pricing
| Small business The best way not to lose customers after the first order and increase advertising ROI Get a quote |
Mid-sized business Exponential revenue growth and strengthening brand reputation in the market by increasing audience loyalty Get a quote |
Large business Professional CRM-marketing in line with the brand’s overall marketing strategy Get a quote |
|
|---|---|---|---|
| Primary analytics | |||
| Strategy development | |||
| Selection and configuration of CRM | |||
| Data analysis | |||
| Target audience segmentation | |||
| Development of interaction scenarios | |||
| Implementation of communications channels | |||
| Email marketing | |||
| SMS marketing | |||
| Configuration of feedback | |||
| Repeat analytics | |||
| Recommendations and reporting |
Large-scale international brands choose us
We do all the work, providing the required result
Primary analytics
We set up end-to-end analytics, gathering data on the target audience and market segments.
CRM strategy development
We determine CRM marketing KPIs based on business metrics and company goals.
Selection and configuration of CRM
We implement and adapt CRM to brand objectives, conducting a full package of integrations and training employees.
Collection of contacts and data
We check and validate CRM cards with customer data, maximizing the useful information contained in each profile.
Analysis of collected data
We process all customer information and segment it for further interaction.
Implementation of communications channels
We draw up personalization scenarios and relevant channels for communication with the brand audience.
Daily monitoring of CRM marketing efficiency
We select optimal interaction terms for each segment of the client base, boostin the effectiveness of relationship marketing.
Reviews
Anatoly Tentser
Development Director, Apteka.ru
Maxim Rzheznikov
Ecommerce director, Asna.ru
Boris Bolgov
Ecommerce director, Ozerki.ru
Exclusive competencies in CRM marketing
since 2009
Expertise in SEO, PPC and Performance marketing
Professional CRM configuration
We attract the best experts with experience in implementing and adapting CRM for international e-commerce projects with a large staff and thousands of clients. We automate and customize the system for all business tasks.
3 countries
A team of experts from the UAE, USA, Russia
Full legal accountability
We are located in Dubai and have a valid license. We spell out all partnership terms in our contract, including the project timeline and budget, and are fully legally accountable.
38 million+
Traffic of the promoted websites per month
Care for every client
We use a set of several digital tools and select the most convenient channels of communication for the brand's audience. We regularly optimize CRM marketing scenarios to improve the personalization of sales offers.
300 +
Successful advertising campaigns launched
Convenient reporting
We develop detailed reports for each project with sections conveniently tailored to KPIs for the marketing department, upper management and the business owner for rapid analysis.
We assemble a separate team of CRM marketing experts and a personal manager for each project, completely covering all of the client’s business needs. We conclude only a limited number of contracts and are fully responsible for the results of CRM marketing: we guarantee an improved brand image among the target audience and increased loyalty among regular customers.
Our team
Iurii Nemtcev
Karina Nemtseva
Tatiana Torskaya
Julia Shorova
Mikhail Solovev
Contact us by phone or email and take advantage of a free 20-minute consultation from Big Lab experts.
We will answer all your questions and draw up a commercial offer for an in-person meeting in Big Lab’s Dubai office.
